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Reviews for Kristin Hawkins
Great customer service and support
Kristin was able to help us secure a physician's loan with a competitive rate and helped us through the process well. She was always available to answer any questions we needed help with.
Other 7/1 Adjustable Rate Mortgage (ARM) Florida
Easy close
Everything went very smooth! Haven’t gone thru the mortgage process in over 20years and Kristin helped along the way.
Conventional 30 Year Fixed Florida
Awesome
The services were exceptional. I applied for doctors loan and it was a smooth process. We didn’t use a relator but Kristin help us throughout as first time home buyer. She even helped us to bring down the closing cost for the loan.
Other 30 Year Fixed Florida
Great experience
It was 21 days from the acceptance of my offer for my home to the date of close. Wonderful!
Sharon's Tip: Respond to messages and requests from lender promptly
Conventional 30 Year Fixed Florida
Smoothest Real Estate Transaction Ever
Working with Kristin on my recent home purchase was an absolute pleasure. From the first consultation to closing, her professionalism and expertise (and friendliness!) were evident. She took the time to understand my situation, providing tailored advice and solutions. When you are buying a house in another state without being able to attend closing in person, you really need someone trustworthy, and let me assure you, Kristin is just that. Her industry knowledge and clear communication made the process smooth and stress-free. She was always responsive to my texts/emails, so I felt supported every step of the way. Her commitment to customer satisfaction is on another level. The portal she uses that assists you in uploading docs, etc. is really intuitive and leads to the smoothness of the transaction. The whole process was just incredibly straightforward, which is so welcome during what can be a stressful time for a lot of people. I highly recommend Kristin to anyone seeking mortgage services.
Conventional Florida
Awesome to work with
Kristin made the process very smooth and simple. As a first time home buyer I would highly recommend.
Conventional 30 Year Fixed Florida
Refinance
Kristin was very helpful throughout the loan process and closing. Very informative on what is required and what to expect.
Conventional 30 Year Fixed Florida
FHA
Kristin will do all she can to make sure you get the house you want, she will research programs that may help assist you with the purchase of your home and ideally again get the house that you want. She will notify you of forms that need to be filled out promptly to continue with the process. When it comes to communication, I believe it can be improved on. I found a lot of my information through my real estate agent. However none the less she will give you the house you want and try to decrease your interest rate.
FHA Florida
Great job
Kristin did a fantastic job from making the process as user friendly as possible. She got us a better rate, matching a competing lender, after our initial application prior to close. She worked with our homeowners insurance company and title company seamlessly. We had our preliminary closing documents a week ahead of closing. I’d use her again in a second.
Conventional 30 Year Fixed Florida
Mahalo for all the support and guidance
We embarked on a very short cycle home sale and home building to facility our down sizing strategy. Given current financial realities, we opted to leverage some of our investments by securing a loan for our new home. Given our age and situation, we were not sure we would be qualified to enter into a new mortgage. Ms. Kristin Hawkins, who we secured a mortgage for the home we just sold almost 17 years ago evaluated our situation and was encouraging and supportive of our strategy. Without Kristin’s excellent analysis and encouragement, we may not have proceeded with our down sizing strategy. Every step of the way Kristin we accessible, responsive and supportive. We achieved the “next step in our life” in a great part due to the professionalism Kristin provided us and we thank her for being a significant part in next phase of our life. We could not have successfully taken the step without Kristin. Thank you to FBC for having a long term, professional leader totally focused on serving her clients in both the business as well as personal performance of her leadership role in FBC. WE are truly blessed and having Kristin’s assistance in our journey made a challenging step easy and almost stress free. Mahalo and Aloha for all you have done for us Kristin. You are simply amazing. Aloha, Marilyn and Andy Gray
Andrew's Tip: Listen to Kristin and so what very she suggests. You will not regret following Her lead through the entire process.
Conventional 30 Year Fixed Florida
Kristin Hawkins was amazing!
Kristin worked with me throughout my first home-buying experience. Her team also helped me pick out a great home owner insurance company with a competitive rate. Kristin was responsive and answered all my questions
Conventional 30 Year Fixed Florida
The whole team goes above and beyond!
Thanks, FBC Mortgage! Kristin Hawkins and Jenn are AMAZING :)
Conventional Florida
Amazing!
Everyone I worked with was so helpful. Kristin made buying my first home WAY easier than I expected.
Conventional 30 Year Fixed Florida
Smooth process
Kristin came highly recommended and did not disappoint. She was very easy to work with, knew her stuff, and made a complicated process as simple as it could be.
Conventional 30 Year Fixed Florida
Excellent Customer Service
Ms. Hawkins was very conscientious and worked hard to get me the best mortgage rate possible! A pleasure to work with, she was strategic and professional at all times. I highly recommend Kristin Hawkins.
Conventional 30 Year Fixed Florida
As Good As Advertised
I received a recommendation about Kristin from a realtor who had worked with her. I had contacted my credit union, and while their rates were good, their timeline was not matching up with my needs. Kristen promised she could turn around our cash out refinance as we were trying to help one of our children with a home purchase and needed cash to level the playing field. She promised if we were diligent in responding to their requests that we would be done in 4 weeks. As promised we were closed in exactly four weeks and would have been slightly sooner if I had not made one late change.
Francis's Tip: Be ready to move quickly but their online process and automated follow-up makes the process very simple and easy. Uploading of information to secure site was great too.
Other Other Florida
So simple
It was so easy to work with Kristin at FBC. I thought I was totally in for it after having Bank of America told me I didn't fit the credit score threshold, making me wait 3 months and a lot of heartburn. I'm so glad that a neighbor referred me to Kristin.
Arlene's Tip: FBC does everything online, explains things every step of the way and there were no surprises from their end. If you have any question or experience where a lender is telling you information that doesn't jive with what you now about your profile, I would recommend you drop them like a hot potato and call Kristin. I found out that BoA had DOWNGRADED my score 50+ points, for reasons I could only guess. (No wonder there was a billion dollar judgement against BoA for unfair lending practices!) Kristin had me out the door in weeks because I had all my info in order, and what FBC obtained was exactly what I thought it was. I'm totally pleased and thankful!
Other 30 Year Fixed Florida
Good home buying experience in these busy times
FBC made the securing of a mortgage a pleasant experience. The loan officer kept me updated throughout the entire process and made me feel like a person rather than a number. The FBC web site for uploading information was easy to follow.
Conventional 15 Year Fixed Florida
Positive Experience
Kristin and her team were responsive, communicated clearly, took the time to walk me through the process as a first-time buyer, and provided a safe and secure way for me to transfer documents. I would work with Kristin and FBC Mortgage and recommend them to others.
Conventional 15 Year Fixed Florida
great loan experience
Kristin did an excellent job explaining the process to me and helping me feel comfortable with it. She was very knowledgeable and gave me great confidence in her ability to give me the best mortgage that I could get. I was extremely pleased with her help.
Conventional 30 Year Fixed Florida
Nailed it again!
I’m a repeat customer and am once again blown away by the level of expertise and the efficiency of my loan officer. Kristin made the entire process very easy and got me everything I was asking for.
Conventional 30 Year Fixed Florida
Excellent Service
Kristen went above and beyond to move our refi forward at a very fast past that we needed. Even when we ran into some hurdles she was able to help get us over them.
Conventional 30 Year Fixed Florida
Experience is everything!
Kristin helped us purchase our first florida home a few years ago and when we realized we would be taking another home buying journey - there was no one else to consider. She was awesome the first go around and her experience thru the second experience proved invaluable. She was able to recommend ideas to keep the house on track that even the realtors weren’t aware of! Another great thing was the communication throughout the process. You never had to wonder what was going on because you were updated at every stage of the loan process. Thank you Kristin and thank you FBC!
Jeanna's Tip: Go with Kristin!
Conventional Florida
Kristin is my go-to for my mortgage needs!
I've used Kristin more times than I can remember for my financing needs. She always gets it done in a professional and timely matter and is a pleasure to work with. Highly recommend!!
Conventional Florida
Easiest refi ever!
Great service from FBC and Kristen Hawkins. I didn’t have to do anything but show up and sign the paperwork.
Conventional 15 Year Fixed Florida
Excellent Service
Kristin was great to work with. She assisted us through the refinance of our home making the process easy. Kristin was able to answer all our questions and explain everything before and after the deal. I highly recommend her and FBC Mortgage, LLC for your house buying/refinancing needs.
VA 30 Year Fixed Florida
Exceptional service
Kristin H. provided exceptional service and follow up from the beginning to the completion of the mortgage process. She took time to explain the process and went the extra mile.
Conventional 30 Year Fixed Florida
