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Reviews for Leonard Jude Gentile
Refinance
We had a nice experience with Lenny and Susan helping us with our refinance. They were proactive and the website, video explanation of each step in the process was very helpful. Allison and I want to thank Lenny and Susan for their personal touch and FBC Mortgage, LLC for helping us with this refinance!
Conventional 20 Year Fixed Massachusetts
Outstanding service
Lenny and Susan guided us through the process efficiently, kept us informed, cleared up minor issues and got us to closing in record time. We have refinanced >6 times over the past 20 year, so we've experienced lots of different approaches. This was the smoothest by far. Highly recommend them.
Conventional Massachusetts
Excellent Communication
Lenny and his staff at FBC Mortgage Newton Office went above and beyond in their efforts to help and assist us thru the process. Whether we had questions on the mortgage, information needed or more they always had quick answers. Their promptness and attention to detail, really made our re-financing a painless task.
Conventional 30 Year Fixed Massachusetts
Outstanding
We are a repeat customer and the service and attention to detail has been exceptional every time. Throughout the process you feel like their only client and everything is straightforward and honest. All questions are welcomed and we felt relaxed during this complicated transaction. Lenny and team are the best.
Stephen's Tip: Be honest with what you are trying to do and You can trust that Lenny and team will get you the best rate for what you need.
Conventional 30 Year Fixed Massachusetts
Outstanding and Committted
Lenny and his entire team were outstanding to work with. We ended up closing our loan in the midst of the Corona virus outbreak in MA; we were kept well informed and knew that we were getting the best support during these uncertain and volatile times.
Jumbo Other Massachusetts
Mike and Maureen Cupoli
Competent and Professional people and service. The process was made easy due to open communications and guidance from the team. We will be using RBC for our future business.
Michael's Tip: Keep your current process in place.
Conventional 30 Year Fixed Massachusetts
New Buyer
As a novice home buyer, Lenny and his team were extraordinarily helpful in guiding me through this process. They were in constant contact with me and answered all of my questions in a timely manner. They provided reassurance when necessary and were very dependable. I enjoyed all of the short videos outlining where in the mortgage process I was and the next steps. The videos were fun and informative and helped curb some of my anxiety throughout the journey. I was very happy with the terms of my mortgage and they knew what type of mortgage would work for my current situation.
Conventional 5/1 Adjustable Rate Mortgage (ARM) Massachusetts
Newton Refinance
Excellent service from Lenny & Susan Gentile. The refi was put together quickly without a hitch & in record time. everything was on-line, doc uploads were easy, document list was complete. Lenny & Susan were on top of everything, questions, communications, rate options & loan status as it went thru the process. My wife & I could not have had a better or smoother experience.