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Reviews for Matt Andre
Ease to reach them
They are in touch.Must of the time they are ease to reach them. And they explain everything the best way. The only thing I believe they need to fix is I would like to have only one person to talk with.
Conventional 30 Year Fixed Florida
Respectful & Professional
From the pre-qualification to closing, the FBC team was key on communication, quick to respond, respectful every call & every email, was up to date with everything. Super happy with everyone we encountered during this process.
FHA 30 Year Fixed Florida
Excellent
This has been the best, smoothest, professional process I have ever experience been my first time purchasing a home.
FHA 30 Year Fixed Florida
Hassle Free
From the pre approval thru approval and finally closing on the loan, the process was simple, quick and hassle free. No extensive list of documentation or repeats and very limited requests. Just fantastic!!
FHA 30 Year Fixed Florida
Fantastic
FBC has been a fabulous company to work with from the beginning of our loan process, through the end. Everybody was great. Matt originated my loan and stayed on top of everything. Kerri was excellent to work with, explaining everything and letting me know what was needed when it was needed. I love the video cards that get sent to your email every holiday. I can't say enough good words about FBC. Thank you all there.
Conventional Other Florida
Amazing service
fbc was the best choice for us. They were always there when we needed them, very professional and friendly. We felt safe with them as new home owners. We highly recommend fbc for your mortgage needs. Thank you Fbc
VA 30 Year Fixed Florida
Longest closing ever
The process seems unorganized as I dealt with about 4 or 5 different people throughout process and then rather than asking for all the certain documents needed up front, I got multiple emails over a week time period of needing more and more statements. Then at closing after lender failed to check the gift letter and bank account numbers from wire transfer to ensure matched, we sat at closing for 2.5 hours while they tried to figure out why they didn’t have this confirmation and played a blame game between me and title and lender. We felt the lenders responsibility was to confirm these numbers matched before closing, and if they needed more proof they should’ve reached out for what needed to make sure smooth close. However Chris was very helpful throughout process with explaining all the numbers and fighting for us during a crazy rate changing time! He always returned calls/emails immediately.
Kyle's Tip: Confirm if using gift funds that they have matched account numbers from gift letter and the wire transfer.
Conventional 30 Year Fixed Florida
Amazing
Buying a home is always stressful but thanks to Matt the experience was much easier. Amazing the whole process
FHA 30 Year Fixed Florida
The best purchasing experience I’ve ever had!
I’ve purchased 10 homes and this is hands down the best customer experience I’ve ever received! Matt and his team give another level up of service one would expect when financing a home. I could go on and on about how great they are! But I’ll just sum it up by saying if I’m ever financing a home again I’ll only use Matt and his team! I’d give him 6 stars if I could!
Brent's Tip: If you want a stress free financing experience and A team of the most professional individuals helping guide you through the Mortage process; you need look no further than team Matt Andre at FBC!
Conventional 30 Year Fixed Florida
New home owners
We had the best experience with FBC Mortgage. They were there every step of the way. We really appreciate all the assistance. Can’t thank this team enough.
Jean's Tip: They keep you informed continuously. Great professional and friendly experience.
FHA 30 Year Fixed Florida
A Dedicated Team
The FBC team made my home buying process seamless from the day I called to get a pre-approval to the day I received the notification that I was cleat to close. I need to thank Nick especially for being available whenever I had a question or concern. He made this process extremely comfortable for me and I’ll be reaching out to him directly next time I purchase a home. Thank you to everyone at FBC!
Conventional 15 Year Fixed Florida
It took awhile, but we got there!
We started off going for a refi as a VA mortgage, however, hit a snag that FBC hadn't anticipated. They redirected our application to a conventional refi, and held our rate through the process. All in all, very happy with a decreased term and great rate!
Conventional 15 Year Fixed Florida
First Timer
Exceptional Customer Service
Silvia's Tip: Make sure all money is traceable
FHA 30 Year Fixed Florida
Thankful
This is my 2nd mortgage with FBC. Very thorough in the approval. Guidance on the purchase. Wonderful experience with all.
Chris's Tip: Have all your ducks in a row!
Conventional 30 Year Fixed Florida
Great Service
I did a mail in application and the process was simple and easier than other in-person loans I have done in the past. The customer service was excellent.
Conventional 30 Year Fixed Florida
Smoothest closing process ever
Such a professional and experienced Team of people at FBC Home Loans, Thank you all for making this process so stress free.
Sharon's Tip: Make sure you have all your documents and information required to purchase a loan in place.
FHA 30 Year Fixed Florida
