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Reviews for Bambi Winstead
Loan
Very helpful and informative
FHA 30 Year Fixed Indiana
Satisfied homeowner
The loan officers and team were very knowledgeable and efficient through the whole process.
Conventional 30 Year Fixed Indiana
A Great Rate
I am glad that i chose FBC Mortgage to refinance my home. There service is top notch.
Conventional 15 Year Fixed Kentucky
Review
I had a very good experience with Bambi and her team at FBC Mortgage. Bambi and her team did a great job and made the process pretty easy. I would recommend to others in the future.
FHA 30 Year Fixed Indiana
FBC Mortgage Review
Bambi and team provided excellent service through the mortgage process with clear instructions and updates at each step. I would highly recommend Bambi Wiggins and FBC.
Robert's Tip: Be prepared to supply various documents. You should keep 2 years tax returns handy any time you apply for a mortgage with any company. Respond in a timely manner to requests to keep the process moving.
Conventional 30 Year Fixed Kentucky
Great Service, always willing to answer my questions
Bambi is really great to work with. Her and her team are always quick to answer any and all questions that I have and are very patient and polite while doing so.
VA 30 Year Fixed Indiana
A great home buying experience!
Our experience with Bambi & Heidi couldn’t have been any better. We never felt like a number or just another client to them. They were patient with any If our questions, and put any concerns we had at ease with the mortgage process.
Conventional 30 Year Fixed Kentucky
5862 Brookstone Dr
We were very happy with the loan process and everyone was very helpful and answering our questions. Thank you!!
Conventional Indiana
Thanks FBC Mortgage
Bambi was very helpful and the process was made to be as hassle free as possible.
Shari's Tip: Keep current on paperwork requests.
Conventional 30 Year Fixed Indiana
Refinanced
Bambi and Heidi were both great to work with and the process was very easy. Couldn't have done anything different to make it any easier.
Conventional 30 Year Fixed Kentucky
Great experience!
I had an absolutely fantastic experience working with Bambi & FBC and would recommend them to anyone looking for a lender.
USDA 30 Year Fixed Indiana
Great Team
the whole team was very friendly and professional. They were able to assist us through all of the delays we experienced (with our buyer) and make the whole process as easy and painless as possible. Any questions we had along the way were answered in a timely and clear manner. Our only regret is that we were never able to meet any of the mortgage team. We would definitely refer business to them if the opportunity presents itself.
Conventional 30 Year Fixed Kentucky
FBC Mortgage Review
Where to start? Bambi, Heidi, and Kyle were are very nice and easy to work with. The process itself though was grueling for the FHA loan. There were a few times where I was asked for info/documents that I had already provided, as well as times where we were surprised because certain things weren't disclosed upfront, such as paying for the appraisal BEFORE even starting the building process. Also, the mortgage insurance is for the life of the loan, not until 20% of the appraised value is paid in like a conventional loan. I was also told that FBC services their own loans; however, at closing, we were informed that our loan would be services by some other company.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will take this review and discuss with our Sales Team on how to improve their communication skills. We may request additional documents within the process which may seem repeated. But I guarantee, FBC is making sure you have the best product for your loan needs. We will also use this experience as a training opportunity for our entire company.FHA 30 Year Fixed Indiana
Home refi
Bambi Wiggins,” is the best. She was very patient and helpful working with us.answered any question or concern we had. Bambi knows her business and is outstanding with customers. She needs to be highly praised.
Nicholas's Tip: Just be sure to work with F B C, they will guide you during the process. It is helpful to be able to do electronic signing.
FHA 30 Year Fixed Indiana
Seamless Refinance
Bambi alerted me about refinance opportunities for our mortgage. It saved us a lot of money and cost zero out of pocket to close. The process was quick and seamless and Bambi was very responsive to questions.
VA 30 Year Fixed Kentucky
