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Reviews for Audrey Traver
Cash-out Refi
Did a cash out refinance to combine a 1st and 2nd mortgage. We have used Home Loans Today several times in the last several years. This experience by far was the worst. Was not happy with the 3.74%. That rate was higher then every lender we tried to close with. The reason we closed was the appraisal was the highest one we received, so that is why we closed this loan. The higher appraisal meant a lot less money to close loan. This loan would not have closed if I myself was not a former mortgage broker. As a company, you might want to use a different title company than Integrity Title.
Katie's Tip: Do not use Integrity Tiltle
Conventional 15 Year Fixed Michigan
Dan Murphy
Overall, this was a good experience. I realize HLT is bound by countless regulations, but the paperwork was extensive and seemingly never ending. Audrey and her team were very helpful throughout the process.
FHA 30 Year Fixed Colorado
Good,
Overall experience was good, very responsive. The only item where the experience was not the best was that costs of the loan estimate were much higher than the actual costs.
Jose's Tip: Be prepared to pay more on closing costs than the first estimate you get.
Conventional 15 Year Fixed Colorado
Refinance
This process was quick and painless. We live in Colorado, property in Colorado, underwirting in Florida using esign and email was so helpful. Everything completed in a little over a month. Having the title co come to our house to sign the final papers was great, since Daniel was working and we squeezed in in between conference calls. So considerate. Thanks for the all the great help.
Daniel's Tip: Working across several times zones was a little tricky. Just be aware of it and make yourself available for a wide time span each day. Not hard to do.
Conventional 30 Year Fixed Colorado
Fast and Great Responce to all Questions
Audrey was great. All was processed fast, and I was able to do the refi quickly. There was some confusion with final payoff amount as my servicer had just paid off my insurance and taxes. It's frustrating as it's the same company, but I get that it's just part of the process.
Conventional 30 Year Fixed California
Great service
After sharing concern to Audrey that I had heard bad things about doing business with lenders out of state, Audrey assured me she would do her best to make the process seamless and she lived up to her promise. Great service, very responsive to all my questions, and concerns. Made the process very easy.
Conventional 30 Year Fixed Arizona
Excellent from Start to Finish!
I'm a bit hard to impress but that's exactly what Audrey and team accomplished. Very responsive, thorough and knowledgeable. Spectacular service and extremely pleased customer here.
Luis's Tip: Ask for Audrey at Home Loans Today!
Conventional 30 Year Fixed Florida
Painless process
Audrey is a consumate professional and a true pleasure to work with. The entire team at Home Loans today did a great job and made the process as painless as possible.
Travis's Tip: Ask for Audrey
Conventional 30 Year Fixed Arizona
Great Experience on a Refinance!
Initially, I was hesitant about using an "online" lender to refinance our home loan, but I am SO glad I did. I received two written refinance estimates, one from my current bank lender and one from Home Loans Today. Home Loans Today quoted me a lower interest rate and much lower closing costs. In fact, it seemed too good to be true. But it wasn't! We closed in less than 30 days and without any surprises. Audrey was very responsive, professional, and efficient. I never felt like I was "bothering" her with all of my questions (and I asked A LOT). The only part of the closing that made me a little uncomfortable was the notary bringing her boyfriend with her during the signing of the closing documents. He did not do anything wrong, I just felt a little vulnerable having another person with open access to my whole life--social security number, income, etc. But, I did appreciate FBC sending the notary to me--it was very convenient and efficient.
Conventional 30 Year Fixed Florida
Amazing Speed and Efficiency
Audrey was extremely responsive throughout the process of refinancing our primary residence. Her follow through and communication was terrific. Application start to close was less than 3 weeks, so it was perfect timing.
Conventional 20 Year Fixed Colorado
Very responsive and helpful
Audrey helped me with my home loan refinance. I was able to get the best rate available at the time and she explained everything at every step of the way. When I had any questions about the numbers or the process I called her and she picked up immediately, or once she even called me back from her personal line when I called after hours. She clarified everything that I asked about and when needed made calls to get answers from external partners. I highly recommend working with her!