FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13916 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 182
August 03, 2024 at 6:33 AM

Great support

Sonya and team were excellent in guiding us through the long check list in making sure we were on time for closing. Always available by phone or email. Sonya a special congratulations on your retirement.

Loan Officer
Conventional Florida
Branch: Coconut Creek, FL
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August 02, 2024 at 2:07 PM
Recommend's Jody

Outstanding customer service

Jody and her team were great and worked hand-on-hand with us until the very last minute of the business transaction. Even though we stumbled upon a particular number of challenges with the financing approval throughout the process, she did everything within her reach to assist and figure out solutions. I'm personally grateful for her help and sympathy. An excellent and truly caring professional.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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July 31, 2024 at 12:15 PM
Recommend's James

Very stressful

It took so long to get an approval. Every time I asked if it would get approved soon, they would say yes and then ask for more stuff from me. This happened several times over several weeks. Only 3 days before closing, I got an email that the mortgage is approved. Nothing official, no commitment letter. I sat on pins and needles until closing. I was so afraid the deal would fall through. The closing was done through email. The next day I get a call from the title company that I sent the wrong amount. When I proved to them that I sent the right amount, they said the mortgage company changed the amount last minute without notifying me and with no explanation. Over a thousand dollars more. Nothing I could do at this point but send more money. I gave 2 stars because I really liked my loan officer and I do not think he was at fault.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: The Villages, FL
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July 28, 2024 at 8:38 PM
Recommend's Greg

OUTSTANDING Loan Officer Mr.Balawajder

Dear Greg Balawajder, I am writing to extend my heartfelt appreciation for the outstanding service Mr. Balawajder provided throughout our recent mortgage process. His exceptional support and dedication played a pivotal role in securing our loan approval and successfully closing on our final mortgage. From the beginning, his clear communication and professional approach made a significant difference. He was always available to address our questions and concerns, providing us with reassurance and guidance every step of the way. His prompt responses and thorough explanations were instrumental in navigating the complexities of the loan process. His efficiency and attention to detail ensured that all deadlines were met without any issues. We were particularly impressed by how he handled the closing process, ensuring everything went smoothly and on time. His ability to resolve any challenges that arose with professionalism and ease did not go unnoticed. It is clear that Greg takes great pride in his work, and his commitment to delivering exceptional customer service has made a lasting impression. We are truly grateful for his support and for making what could have been a stressful experience a smooth and successful one. Thank you once again for your dedication and excellence. We will certainly recommend your services to others and will not hesitate to reach out to you for future needs. Warmest regards, Eric & Gisela Vazquez

Eric's Tip: For anyone considering using services from FBC Mortgage and working with Greg Balawajder, you will not be disappointed. You will receive the best service for all your loan needs, characterized by professionalism, efficiency, and exceptional support.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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July 27, 2024 at 4:54 PM
Recommend's Steve

Great work!

Definitely very compassionate at what he does! Answers any questions you have and walks you through every little thing, especially as a first home buyer!

Courtney's Tip: Dont be afraid to ask questions! No question is a stupid question!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: The Villages, FL
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July 27, 2024 at 1:51 PM
Recommend's Stephanie

FBC all the way!

We recently closed on our new home and couldn't be happier with the outstanding service we received from FBC. From start to finish, our experience was smooth, efficient, and stress-free. A special thank you to our loan officer, Stephanie, who went above and beyond to ensure we understood every step of the process. Her expertise, patience, and dedication made us feel confident and supported throughout the entire journey. She was always available to answer our questions and provided clear and timely updates. We also want to commend Tracey, our loan processor, for her exceptional work. Tracey's attention to detail and commitment to accuracy ensured that all our documents were processed swiftly and without any issues. Her proactive communication and organizational skills made the entire process seamless. Thanks to the incredible team at FBC, we are now happily settling into our new home. We highly recommend their services to anyone looking for a reliable, professional, and customer-focused mortgage company. Five stars all the way!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 26, 2024 at 8:18 PM
Recommend's Kristin

Easy close

Everything went very smooth! Haven’t gone thru the mortgage process in over 20years and Kristin helped along the way.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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July 22, 2024 at 1:07 PM
Recommend's Kevin

Thank you Kevin and team!

Kevin and his team were incredibly responsive, patient, knowledgable, and kind. Kevin took multiple calls from me well past working hours and answered all my questions expertly, and most importantly, honestly. We were required to provide what felt like mountains of documentation for the underwriters and there was some frustration on our behalf due to some inaccurate student loan data the FBC team had but they prodded us along gently and patiently nonetheless. My fiancée and I very grateful to Kevin, Heidi, and everyone else who helped us out along the way. Thank you guys so much!

Austin's Tip: Respond as quickly as possible and get them what they need as quickly as possible. Dont be afraid to ask questions!

Loan Officer
FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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July 22, 2024 at 12:32 PM
Recommend's Tina

The Greatest

Tina, made my experience stress free, I had a thousand questions and she answered them all. Tina knowledge, communication, promptness and pleasant personality made this the smoothest and fastest closing I have ever had. I can not say enough about this young lady.

Loan Officer
FHA Mississippi
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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July 21, 2024 at 5:03 PM
Recommend's Lenardo

Adams Homes - Windmill Park

The loan application and the entire loan process was made seamless while working with Lenardo and his team. The online portal was easy and secure which is very important in today's world. Lenardo called me when necessary to see if I had any questions along the way. The FBC Mortgage team was very professional in all communications. I am very grateful to the team and would recommend FBC Mortgage to anyone looking for a home loan. Thanks everyone!

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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July 21, 2024 at 9:14 AM
Recommend's Greg

Mortgage Simple

Made everything very easy and simple! His team of Lisa Singley, Canice Canales were very professional and always kept me abreast of what was happening. Also the mobile app and laptop app were very easy to navigate! I would highly recommend FBC!!

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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July 20, 2024 at 6:21 PM
Recommend's Michael

Amazing Team

Professional and very responsive. Ensured all our closing documents were correct and completed in a timely manner!

Loan Officer
VA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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July 20, 2024 at 5:23 PM
Recommend's Michael

Rock star

My husband and I have purchased 4 houses in the last 7 years and others before then and we have never had such a smooth process. The team is incredibly attentive, knowledgeable, efficient and easy to work with. The stress was greatly reduced working with the Mike Bedell team. Very competitive rates.

Doreen's Tip: Do what you are asked to do ASAP- keep a folder with everything you are asked to provide in case it’s needed again - listen to his advice.

Loan Officer
Conventional 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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July 20, 2024 at 5:23 PM
Recommend's Michael

Rock star

My husband and I have purchased 4 houses in the last 7 years and others before then and we have never had such a smooth process. The team is incredibly attentive, knowledgeable, efficient and easy to work with. The stress was greatly reduced working with the Mike Bedell team. Very competitive rates.

Doreen's Tip: Do what you are asked to do ASAP- keep a folder with everything you are asked to provide in case it’s needed again - listen to his advice.

Loan Officer
Conventional 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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July 17, 2024 at 10:00 PM
Recommend's Brittany

Best loan officer ever

Cannot say enough good things about Brittany and her team. I was nervous when I started but Brittany walked me through every step and answered all of my questions

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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