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Reviews for Bambi Winstead
Very happy
Our loan officer contacted us because rates had dropped and made sure we had the best available rate. She made the process so easy!
FHA 30 Year Fixed Indiana
Great help
Bambi sent out a re-fi fyler email so I responded and found it was a great time for us to get a better rate
Other 30 Year Fixed Kentucky
Great service!
From the beginning to the end I received nothing but great service! Bambi gave me guidance on how to get my score up and I took her advice and we reached the goal!!! Nothing but thankful for the entire FBC team that helped me! Thanks so much!
DeMitra's Tip: Pick FBC FOR YOUR NEEDS!!
FHA 30 Year Fixed Kentucky
You were very helpful
She is always keeping into date on what is happening
FHA 30 Year Fixed Kentucky
Loan officer
Was very helpful and answered any and all questions I had!!
FHA 30 Year Fixed Indiana
Fantastic continuous service!
Bambi was fantastic to work with! She maintained a continuous line of communication throughout the whole process. Also when circumstances changed with my credit, she presented new alternatives to complete the loan process. Thank you to Bambi and team for all of your efforts!!
FHA 30 Year Fixed Indiana
Loan
She was very professional and easy to get in touch with. Very helpful throughout the whole process.
Conventional 30 Year Fixed Kentucky
All Around Great Experience
Bambi and her team were open and honest from our first inquiry all the easy through the closing process. So much information and documents are required any time you purchase a home, but everyone on the team were great about requests and provided clear details about each step of the process.
Nicholas's Tip: As with all mortgages, be ready to provide any and all information requested in a quick timeframe.
USDA 30 Year Fixed Indiana
Great experience!
The process was smooth and easy! Bambi was great to work with and I would definitely recommend her in the future to other home buyers
Erin's Tip: Have all of your documents ready to go for a quicker decision.
FHA 15 Year Fixed Indiana
Exceptional Customer Service
This team made this a very smooth process for me. Never felt as if I was bothering them with all my questions. They really took time in helping me to understand each step of the process. Really an exceptional team.
Sonya's Tip: Continue with the excellent communications provided
Conventional 30 Year Fixed Kentucky
Fbc
It was a very slow moving process to begin with. After the process got started we were pretty happy with everything. I wish the start process had gone smoother and we were able to talk to someone in a faster manner.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. When you home is under construction, there may be multiple levels of communication. We will use this experience as a training opportunity for our company.Conventional 30 Year Fixed Indiana
New Home
Working with Bambi and her team at FBC Mortgage, made the closing of new home very simple and pleasing.
FHA 30 Year Fixed Indiana
Excellent services
The service and help we received during the process was excellent. Bambi and Heidi helped us with everything we need.
VA 30 Year Fixed Kentucky
Amazing customer service!! Easy process!
We have used Bambi at FBC multiple times. Our situations each time have been challenging. But she goes above and beyond to meet our needs as treat us like her own family! She’s very rare! It’s hard to find these days someone who does their job as well as Bambi does!!
Brian's Tip: Call FBC before you try anyone else!!
FHA 30 Year Fixed Kentucky
Simple Refinance
Very smooth refinance. I was updated every step of the way, and had no issues at all. Quick and painless. Awesome company to work with, and Bambi was very helpful.
VA 30 Year Fixed Indiana
